Internal IT Support (ENG) – closed


FPT Software is part of FPT Corporation – the global leading technology, outsourcing and IT services group headquartered in Vietnam with over USD 2 billion revenue and 29,000 employees. With more than 20 years of experience in the software industry, FPT has successfully delivered projects for 700 global customers in both traditional IT services and next-gen technologies such as Cloud, RPA, Data Analytics, AI/ML, IoT, BlockChain.

Established since 2012, FPT Deutschland GmbH has become trusted technology partner of more than 30 European-based companies including RWE, Allianz, Siemens, Schaeffler, Airbus, Carlsberg.

We are looking for an internal IT support for office in München.

The Job

  • 1st/2nd Level IT Support based on IT Tickets.
  • Documentation (Information Security Management, Knowledge base, Wiki, Ticket handling)
  • Supporting colleagues with easy and complex issues and questions
  • Internal IT Projects
  • Microsoft 365 and Azure Administration
  • VPN and InfoSec monitoring
  • Productive systems monitoring and alert handling.
  • Employee Trainings and know-how share
  • Technical on- and offboardings
  • Information security tasks and support of the InfoSec Admin
  • Networking / listen to the customer, identify and support low hanging fruits of internal customer satisfaction.

Your Skills and Experience

  • IT / Computer science related professional training or degree.
  • Fundamental knowledge in Network technology (LAN/WAN/VLAN/WIFI/Firewalls)
  • Fundamental knowledge in (mobile) Device and Asset management
  • Fundamental knowledge in Microsoft Azure (Active directory)
  • Fundamental knowledge in Information security (Access and Permissions, Passwords, MFA/2FA, Encryption, VPN)
  • Knowledge in Microsoft Endpoint Manager / InTune
  • Knowledge in Office 365 solutions
  • Knowledge in Cloud share and collaboration solutions, especially Microsoft Sharepoint / OneDrive for Business
  • Knowledge in Mailing, Microsoft Exchange and Mail security
  • Knowledge in telephone services, iOS / Apple devices
  • German C1+, English B2+

Why You'll Love Working Here

Join FPT and:

  • Be a part of the diverse and innovative work culture
  • Grab the opportunities to work with Giants from various industries and regions
  • Accelerate your career movement and unleash your potential with unlimited opportunities

Please send your CV and cover letter to [email protected]